Android Enrollment

Related Video: Enrolling a Device: Android
  • Prerequisite: Link Managed Google Play Organization
    1. Select the Devices tab in top navigation.
    2. Click Enroll Device.

    To enroll a device in KACEĀ® Cloud Mobile Device Manager (KACE Cloud MDM), a management app must be installed on the mobile device.

    A device admin can provide an enrollment URL to the device user to initiate enrollment, or send the URL with instructions by email. Sample email text is provided, as shown below.

    Note: Once the URL is accessed, the Scan QR Code option can be found on the first screen of the enrollment process.

    Role Requirement

    A user must have the Device User role assigned in order to enroll a device. The Device User role is assigned by default for every new user that is created, but if it has been unassigned at any point, it will cause an error in the enrollment process.

    Unenroll Device

    There are two ways in which a device can be unenrolled:

    Device Admin-initiated

    1. Select the Devices tab in top navigation.
    2. Select a device from the list.
    3. In the right panel, click the More Actions dropdown.
    4. Choose Unenroll Device.
    5. Click Confirm.

    Device User-initiated

    A device user can unenroll their device. To ensure the unenrolled status is captured accurately, the device user should unenroll using the KACE Cloud MDM App.

    See also Android Fully Managed.