Android App Management

Related Video: Application Management: Android

Prerequisite: Link Managed Google Play Organization

To fully enable app management between KACE® Cloud MDM and Android work profiles, you can approve the KACE Cloud MDM agent app, grant permission to publish private apps, and automatically set app permissions—all from the Android Settings page.

Approve KACE Cloud MDM Agent App

After enrolling the organization, an admin will want to approve the KACE Cloud MDM agent app to ensure automatic updates when new versions are released.

Grant Permission to Publish Private Apps

After enrolling the organization, an admin may want to grant permission to KACE Cloud MDM to publish private (i.e., internal or custom) apps to Google Play on behalf of the organization.

App Permissions

The KACE Cloud MDM agent can automatically allow or deny permissions requested by apps installed in the Android work profile. To set automatic App Permissions, go to Settings > Android Settings then choose to ask the user, allow, or deny new permissions. The choice will be automatically saved.


Standard Functions

Add App to Device

  1. Select the Devices tab in top navigation.
  2. Select one or more device names from the list.
  3. In the right panel, choose Apps.
  4. To add an app, click Add New.

There are three ways to add new apps:

Choose from App Library

  1. Select one or more apps from the App Library list.
  2. Click Install on Device.

Upload from System

  1. Click Upload.
  2. Browse or drag and drop App Package Files.
  3. Click Upload and Install on Device.

Import from Store

  1. Click Import from Store.
  2. Search for apps by keyword or store URL.
  3. Select one or more apps.
  4. Click Import and Install on Device.

Note: Both free App Store apps and internal (enterprise) apps are supported for iOS and Android devices.

Add New App to Library

  1. Select the Libraries tab in top navigation.
  2. Click the Apps icon.
  3. Click Add New.

There are two ways to access new apps:

Upload from System

  1. Click Upload in top navigation.
  2. Browse or drag and drop App Package Files.
  3. Click Add.

Import from Store

  1. Click Import from Store in top navigation.
  2. Search for apps by keyword or store URL.
  3. Select one or more apps.
  4. Click Add.

Edit App Settings

  1. Select the Libraries tab in top navigation.
  2. Click the Apps icon.
  3. Select an app from the list.
  4. In right panel, click Edit Settings.
  5. Make updates to any available fields.
  6. Click Save.

See full list of supported variables.

Multi-Configuration of Single App

This feature lets admins create multiple configurations for individual Android apps. Once additional configurations are saved, they can be accessed in the App Library under an app’s edit function for future management. Not all apps allow this functionality, but an administrator can determine which apps are available for multi-configuration by locating the gear icon adjacent to the app in the master list.

Remove App from Device

  1. Select the Devices tab in top navigation.
  2. Select one or more devices from the list.
  3. Select Apps in the right panel.
  4. Select one or more apps to remove.
  5. Click Remove, then Confirm.

Remove App(s) from Library

  1. Select the Libraries tab in top navigation.
  2. Click the Apps icon.
  3. Select one or more apps from the library list.
  4. Click Remove, then Confirm.

Caution: This action will remove apps from the library, but the apps will remain installed on any device where they were previously deployed.

Usage Restrictions

App usage restrictions let an admin choose from 'Allow ALL approved apps' or 'Allow specific apps' when blocking and allowing apps. To select apps, an App Package ID is required. If the Package ID is known, these apps can be added manually in the field provided. If the Package ID is not known, the app can be selected from the App Library. See App Package ID list below.

  1. Select the Libraries tab in top navigation.
  2. Select Restriction Sets.

For a new restriction:

  1. Select Android from the Add New dropdown.
  2. Name the new restriction set. Under Store and Apps, make a selection from the Restrict app usage dropdown.
  3. Under Store and Apps, make a selection from the Restrict app usage dropdown.

  4. If allowing or blocking specific apps, enter an App Package ID or select an app from the library.
  5. Click Update Restriction Set.

For an existing restriction:

  1. Select a Restrictions Set Name.
  2. In the right panel, click Edit.
  3. Under Store and Apps, make a selection from the Restrict app usage dropdown.
  4. If allowing or blocking specific apps, enter an App Package ID or select an app from the library.
  5. Click Update Restriction Set.

Note: Restrictions that are configured to deploy upon enrollment may not appear in the inventory for impacted devices; however, the restrictions will be enforced on the device.

Package Identifiers

View Devices with Specific App Installed

  1. Select the Libraries tab in top navigation.
  2. Click the Apps icon.
  3. Select an app from the library list.
  4. In the right panel, click View Devices.