KACE® Cloud
Release Notes
June 2026
These release notes provide information about the latest KACE Cloud release.
About KACE Cloud
KACE Cloud allows you to quickly enroll devices, manage their inventory, and to apply required configurations and policies. You can interact with managed devices using a standard set of commands, such as resetting a password or locking a device, as needed. This cloud-based product helps you implement your entire device management solution quickly, and ensuring that managed devices follow your organization guidelines and standards, while protecting your data integrity.
This release contains two new features and a number of resolved issues.
New features
These new features are introduced in KACE Cloud:
Payload Caching
Deploy software, patches, and files more efficiently across distributed environments with Payload Caching. By using local network resources instead of direct internet delivery, you can reduce bandwidth usage and improve delivery reliability at scale.
Device Verification for Windows
Windows Device Verification helps strengthen trust in enrolled devices by confirming boot integrity on Windows 10 and 11 MDM-managed endpoints. With support for Azure Attestation and Device Health Attestation, you get greater confidence in device security status.
For complete information about these features, visit the KACE Cloud Help Center.
See also:
Enhancements
The following is a list of enhancements implemented in KACE Cloud.
Device and User Grid Improvements
Managing devices and users is now easier with improved grid navigation. Custom column selection and ordering help you quickly surface the information that matters most to your team.
Custom Inventory Reporting
Custom Inventory data is now available in KACE Cloud Reporting, making it easier to view, analyze, and report on the information you collect across your environment.
Resolved issues
The following issues are addressed in this release.
Table 1: General resolved issues
| Resolved Issues | Issue ID |
|---|---|
| Script trigger to run at Startup fails when executed as current user | 12803 |
| Script creation may fail to show required fields for unsupported platforms | 13473 |
| AI Assistant tab on the script editor may display incorrectly | 13642 |
| Effective restrictions may be shown incorrectly | 13803 |
| AI script generation may fail when switching platform versions | 13847 |
| Reporting raw data may show dates in local time instead of UTC | 13914 |
| Reporting table sort controls may appear misaligned | 13915 |
| Adding a second Reporting tag may split the existing tag into characters | 13916 |
| Re-selecting a Reporting tag may add duplicate tag parameters to the URL | 13917 |
| iOS 26 app inventory not honoring "Do not collect inventory of unmanaged apps" setting | 13929 |
| Android EMM devices not showing Wi-Fi configuration errors in Device History (requires version 1.9.2+ of KACE Cloud Android Agent) | 13930 |
| Unpublishing linked scripts may not work correctly | 13946 |
| Android Zero Touch sync process not saving profile settings properly | 13952 |
| Added ability to upload multiple versions of uploaded .APK Android apps to Library | 13955 |
| Apple VPP Sync process removing custom app configs | 13967 |
| Replacing an Android .APK with an older version may fail | 13968 |
| Policy "Push Resources" button not shown when search returns no matches | 13969 |
| Windows device inventory may miss the OS name on first scan | 13972 |
| Updated Splashtop Streamer apps in the App Library for macOS and Windows to 3.8.4.0 | 13974 |
| Certificate renewal interval may be shown incorrectly in device details | 13975 |
| Duplicate Account configurations deployed to iOS devices | 13976 |
| Complex label evaluation may fail | 13978 |
| App Inventory records may be created for multiple versions of the KACE Cloud Agent | 13983 |
| Policies may use deleted uploaded app records after replacement | 13984 |
| AppId filters may accept invalid values | 13988 |
| Android EMM commands may not be sent to device with high priority | 14049 |
| Wi-Fi configurations using certificates with passwords may not always be included for iOS devices | 14052 |
| VPN configurations using certificates with passwords may not always be included for iOS devices | 14055 |
| Account configurations using certificates with passwords may not always be included for iOS devices | 14056 |
| Device history message for macOS factory reset never completes | 14084 |
| Device compliance chart counts not including devices in pending status | 14098 |
Known issues
The following issues are known to exist in this release.
Table 2: General known issues
| Known Issues | Issue ID |
|---|---|
| Windows Firewall status may not be accurate if inventory occurs immediately after the device starts | 10384 |
|
Android AMA devices pre-enrolled or added to Zero Touch using the IMEI do not match up to 'Discovered' device record when enrolled. These devices should use the serial number |
10504 |
| Unable to remove managed 'System CA Store' certificates | 10872 |
| Remote Access sessions history list shows unenrolled devices as 'Unknown' | 11278 |
| Updating iOS Restriction Set to change kiosk app fails when already applied to device | 11405 |
| Some certificates deployed to Windows devices may be installed to local user rather than local computer | 11506 |
| Agent Inventory fails to save some apps with long version numbers and names | 11528 |
| Admin cannot send Inventory requests to Apple devices in 'Enrolling' state | 11615 |
| Device patching manifest generation can time out if Patch Filter includes all superseded and inactive patches | 12086 |
| Duplicate Patch Deployment records logged in Device History | 12089 |
| Configuring RMM Code for Splashtop on macOS devices takes multiple attempts | 12526 |
| Device history record not updated if user denies Location Request on Android Work Profile device | 12654 |
| Account configurations containing special characters fail on iOS devices | 13325 |
Supported platforms
MDM managed devices:
The following operating systems are supported for MDM managed devices:
Android
- Android 13.0+
Apple
- iOS, iPadOS, tvOS15+
- macOS 13+
Windows:
- Windows 10 Professional, Enterprise, Education, 1709 or later
- Windows 11
Registered Devices:
KACE Cloud uses an agent to deliver some management functionality to Windows and macOS devices. Windows and macOS devices can be partially managed without an MDM connection through device registration. The following operating systems are supported:
Windows:
- Windows Server 2016 (Standard and Datacenter Editions with .NET Framework 4.7 or later)
- Windows Server 2019, 2022, 2025 (Standard and Datacenter Editions)
- Windows 10 Professional, Enterprise, Education, 1709 or later
- Windows 11
|
NOTE:32-bit versions of Windows are unsupported by KACE Cloud Agent. |
Apple:
- macOS 13+
Browsers:
The following browsers are supported:
- Google Chrome 109+
- Microsoft Edge 118+ (Not supported on mobile devices.)
- Mozilla Firefox 119+
- Apple Safari 12+ (Mac only)
- Opera 15.6+
System-provided mobile administrative applications are not currently available.
Product licensing
Subscription and licensing information is managed from the Settings page in KACE Cloud. It includes information on paid and trial subscriptions, licenses, start and end dates, available licenses, and more. For details, see About subscriptions and licensing.
More resources
Additional information is available from the following:
- Online product documentation: KACE Cloud Help Center
- Product videos: How-to Videos
About us
Quest Software creates technology and solutions that build the foundation for enterprise AI. Focused on data management and governance, cybersecurity and platform modernization, Quest helps organizations address their most pressing challenges and make the promise of AI a reality. Around the globe, more than 45,000 companies including over 90% of the Fortune 500 count on Quest Software. For more information, visit www.quest.com or follow Quest Software on X (formerly Twitter) and LinkedIn.
Technical support resources
Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com/kace-cloud/current.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
- Submit and manage a Service Request
- View Knowledge Base articles
- Sign up for product notifications
- Download software and technical documentation
- View how-to-videos
- Engage in community discussions
- Chat with support engineers online
- View services to assist you with your product
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KACE CloudHelp Center
Updated - June 2026