First step: Create a Google account

To configure KACE Cloud to enroll Android devices, you will need a Google account. A standalone Gmail account can be used but KACE Cloud also supports using Managed Google Accounts to create Managed Google Enterprises. Note that if you are using a standalone Gmail account, two different accounts will be needed if you wish to integrate both types of Android enrollment with KACE Cloud. With a Managed Google account, the same account can be used to setup both enrollment types.

  • An account to use the Google Play services, such as the Play Store and enrolling devices using the traditional Enterprise Mobility Management (EMM) Device Policy Controller (DPC) Android agent, also known as KACE Agent.
  • An account to use with the Google Android Management API (AMAPI). This account is necessary to use the newer Google-provided Android agent.

Create these accounts in your organization's email system specifically for this purpose. Google does not permit the same account to be used for both services. After creating these email accounts, go to https://accounts.google.com and create a Google account linked with each of these accounts.

If you use multiple accounts and accidentally log in to Google Console with an account associated with a different enterprise, Google reports an error. To ensure you are using a valid account, verify your profile logo in the top-right corner, and click to choose a different account, if required.